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TUU VERIFIED

Certified once a year, or reviewed every quarter.

Other certificates tell guests you meet a standard. Tuu proves your numbers and helps you improve them.

Talk to us about hotel verification →
Independently reviewed byHLB

HOW IT WORKS

A monthly rhythm. An independently reviewed record.

  1. 01

    Every month

    Each department submits its figures and source documents to the Tuu Performance Hub. The AI Virtual Sustainability Manager reads each bill, invoice and log and fills in the entry for a person to approve, so every number stays tied to the document it came from. Your Monthly Annualised Rating updates against comparable hotels, Tuu View refreshes, and the insights panel tells you what moved and why.

  2. 02

    At each review

    The cycle locks and HLB independently reviews the figures against the source documents. With Certification, that happens once a year, and Tuu issues your certificate and Smart Trust Mark, recorded on the BlockMark Registry for the certified year, with a Certification Evidence Pack. With Quarterly, it happens every quarter, and each review also brings an Evidence Pack and a refreshed Evidence Use Toolkit.

  3. 03

    Any time

    Export your data to CSV, ask for read-only API access, and — for groups — see every property side by side in Portfolio View, measured on one set of definitions.

Tuu View — the property drawn as a building, one room per department, coloured by rating; hovering the energy room shows its rating and corridor chart
Tuu View — Every department's rating at a glance, one room each. Hover a room for its KPI against the benchmark corridor.
The Insights panel — plain-language cards on energy and water intensity with next steps
Insights — The AI Virtual Sustainability Manager, reading your own data: what moved, what to look at, and a next step on each card.
Certification from US$3,000 a year. See pricing →

THE EVIDENCE PACK

Independently reviewed by HLB. Registered on BlockMark.

Built for owner, commercial, PR and partner review. Issued once a year as a Certification Evidence Pack, or every quarter with Tuu Verified Quarterly.

  1. 01

    Scope & Verification

    Property, reporting period and what HLB reviewed.

  2. 02

    Evidence Summary

    At-a-glance KPI results against benchmark corridors.

  3. 03

    Verified Performance Record

    Formal KPI table with weighted composite score. The source of truth.

  4. 04

    Framework Benchmark View

    Corridor position per KPI with period-over-period movement.

  5. 05

    Performance Insights

    Interpretation of what results mean for reviewers.

  6. 06

    Evidence Coverage & Supporting Documents

    What is reviewed vs. what needs property-supplied context.

  7. 07

    Record Reference

    Record ID, BlockMark Registry link, verification statement and contacts.

See an example Evidence Pack →

What comes with your verification

Your Evidence Pack is the reviewed proof. Alongside it, your team receives the tools to use the result with confidence:

Evidence Use Toolkit With Quarterly
The reference library your team works from: approved messaging, performance detail and claim boundaries — what you can and can’t say, with the evidence behind it, for procurement and client conversations.
Smart Trust Mark and reuse assets
Three Smart Trust Marks, each tied to the live record: a certificate-specific mark carrying the Record ID and validity date, for RFPs, reports and Evidence Packs; the Tuu Verified scheme badge for brochures, partner pages and displays; and a compact logomark for footers, booking pages and email. Alongside them: proof points, KPI Evidence Cards, trade and partner wording, PR notes, owner and green-finance reporting material, platform response blocks and claim-use guidance, all derived from the HLB-reviewed record. Marks are used only while the record is current.

Methodology grounded in established standards

  • HLB
  • BlockMark
  • ISO 20121
  • GSTC
  • CHSB
  • ASHRAE
  • CIBSE
  • WRAP
  • UNEP

WHERE THE RECORD GOES TO WORK

One record. Every conversation that asks for proof.

Travel trade and partners
Sustainability proof points that DMCs, tour operators and travel advisors can understand, trust and pass on.
PR and brand communications
Reviewed evidence behind media, awards and brand activity, instead of loose claims.
Owners, leadership and green finance
What was measured, what was reviewed and how the property performed against comparable hotels — in a format that sits alongside the operating figures.
Platforms and corporate buyers
Approved wording and period-specific evidence for platform fields and buyer questionnaires, with the Record ID attached.
Portfolio View
For groups: every property on one set of definitions, compared like with like.
EU green-claims rules
Period-specific, evidence-linked support for claims under Directive (EU) 2024/825 from 27 September 2026.
Talk to us about hotel verification. →